Practice Vault started with a phone call.
My ex-cofounder Travis — a psychologist from Florida — called me one day. He was frustrated. Honestly, he was pissed.
His practice management software kept getting more expensive. Every year, prices went up. But the product? Barely moved. Support got worse. And he was stuck, because switching meant losing years of patient data and workflows.
He said he wanted to build something of his own. Something that actually worked for how he runs his practice every day.
I told him — look, let's see how far we can get with AI. Let's just try it.
We found a few amazing people who were just as obsessed with AI as we were. We started with proper UX work — Travis knew exactly how his day looked, so we built around that. Then AI took over most of the implementation.
Today, every line of code is written by AI and reviewed by humans.
I've been in software engineering for over 25 years. I rarely worked on a project with this kind of quality. And honestly, a big reason is that AI doesn't skip tests. It just keeps generating them, updating them, never cutting corners. That changes everything.
But here's the part that matters most to us.
We see other companies using AI to fire support staff and increase their margins. Prices go up, features slow down, and customers get less.
We want to do the opposite.
We want to take the efficiency we get from AI and pass it to our customers. Lower prices. Faster shipping. Better quality. That's literally the idea of competition done right — whoever offers the best value wins.
That's Practice Vault.
We started this because practices were paying more and getting less. We're building it so they can pay less and get more.